"was asked to make an appointment via letter, did so - turned up for the appointment, reception had no record even though i made it directly with them (they even wrote the details (time/date) on my letter).
Made a 2nd appointment and was promised i'd be seen "first thing" queued 20 minutes to get into the surgery and was told by reception they would let the person i was seeing know i was here. almost twenty minutes later i was still not seen so asked why and was told there were 3/4 in front of me - how does that constitute "first thing" Had to leave for work again without being seen !! I will no doubt be embargoed by the practice and my prescription stopped for not keeping appointments that the surgery has messed up on - not me.
Not at all impressed and very angry as i've lost wages as a result."
–Paul, 12th October 2018
Made a 2nd appointment and was promised i'd be seen "first thing" queued 20 minutes to get into the surgery and was told by reception they would let the person i was seeing know i was here. almost twenty minutes later i was still not seen so asked why and was told there were 3/4 in front of me - how does that constitute "first thing" Had to leave for work again without being seen !! I will no doubt be embargoed by the practice and my prescription stopped for not keeping appointments that the surgery has messed up on - not me.
Not at all impressed and very angry as i've lost wages as a result."
–Paul, 12th October 2018
ABOUT LOCAL GP - THE GRANGE MEDICAL CENTRE
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