The Harlequin Surgery

160 Shard End Crescent, Shard End, Birmingham, West Midlands, B34 7BP


Average review score of 2.8 from 14 customer reviews

"I reviewed this surgery in May and gave 4 stars. New appointment system in unrealistic and useless. I have an ongoing condition. When trying to get an appointment for the same day it might not be urgent or an 'emergency but I don't want to be feeling unwell or in pain for two weeks waiting to see a doctor. I had a blood test recently and was rung by the receptionist to stop part of my medication. I asked about the result wanting to check this instruction and was told to book an appointment for two weeks. I take 19 tablets a day and am worried that the instruction could be wrong or misinterpreted surely this sort of thing should be backed up in writing by text or email. Patients need to have an understanding and input in their treatment not just instructed - having unfortunately been misdiagnosed in the past I like to have Information regarding my treatment !!"
Anonymous, 13th November 2018


ABOUT LOCAL GP - THE HARLEQUIN SURGERY

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