"This GP practice is an absolute joke. I intend to register myself elsewhere. Extremely disappointed with the telephone manner of the receptionists. They are incredibly rude and not very sympathetic. Needing to see a GP can be stressful and distressing for patients and There is no compassion or sincerity from this team towards patients at this practice.
The manager is never around to voice concerns and the doctors seem to change so frequently that I canât keep up. There is no real concern for patients by this practice. The reception team just direct you to the complaints form - so much for handling situations and reassuring patients.
The attitude and lack of care from the staff here is very similar to a disgusting joke."
–Disappointed P, 20th February 2019
The manager is never around to voice concerns and the doctors seem to change so frequently that I canât keep up. There is no real concern for patients by this practice. The reception team just direct you to the complaints form - so much for handling situations and reassuring patients.
The attitude and lack of care from the staff here is very similar to a disgusting joke."
–Disappointed P, 20th February 2019
ABOUT LOCAL GP - THE OSMASTON SURGERY
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