"I have been waiting on the phone to simply make an appointment with a practice nurse. I started off as number 2 in the queue and 60 minutes later I am number 1 in the queue.
I have just had a hip replacement, live alone, and cannot drive at the moment, otherwise it would have been much faster to drive to the surgery. Luckily I do not pay for phone calls, but what do people do who are charged for calls?
I consider this to be appalling service."
–Val B, 14th January 2019
I have just had a hip replacement, live alone, and cannot drive at the moment, otherwise it would have been much faster to drive to the surgery. Luckily I do not pay for phone calls, but what do people do who are charged for calls?
I consider this to be appalling service."
–Val B, 14th January 2019
ABOUT LOCAL GP - THE PORTLAND PRACTICE
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