"I have been with this practice for over 10 years. From a late teenage age to now. I have had numerous issues with reception staff, and their attitudes towards dealing with queries and appointments. I have found different member abrupt, rude and unable to listen effectively over the phone and in person. Thankfully this does not apply to all reception staff, and I have met maybe 2 that have been kind and approachable, with a good attitude towards dealing with queries. This problem has occurred with other family and friends who are at the practice.
Unfortunately, I have left the practice now and have found another practice in which I have been dealt with in a respectable manner with staff that have listened well to my concerns and queries.
Additionally, there are issues surrounding appointments that are obvious to all who use the service there, and this is applicable to many services across the UK.
Thank you to all the doctors and nurses at the practice who have been very helpful, and to the few, kind reception staff that are there."
–Anonymous, 24th July 2018
Unfortunately, I have left the practice now and have found another practice in which I have been dealt with in a respectable manner with staff that have listened well to my concerns and queries.
Additionally, there are issues surrounding appointments that are obvious to all who use the service there, and this is applicable to many services across the UK.
Thank you to all the doctors and nurses at the practice who have been very helpful, and to the few, kind reception staff that are there."
–Anonymous, 24th July 2018
ABOUT LOCAL GP - THE PRIORY MEDICAL CENTRE
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