The Saltscar Surgery

22 Kirkleatham Street, Redcar, Cleveland, TS10 1UA


Average review score of 4.1 from 12 customer reviews

"I was pleased to be offered an appointment for a 2nd COVID vaccination.I was told to be at the surgery for 9.44 on Saturday morning. I was also told to not arrive early to avoid queueing. When I arrived on time there was a huge queue stretching along the front, round the end, and back up behind the building, at least 100 patients waited in the line for more than 30mins before reaching the entrance. When I asked why such a situation had arisen I was told that several of the first appointments had been late and so now a backlog had developed. So it would seem that everyone had to be over 30 minutes late because of a small group of selfish patients. Surely a better option would have been to inconvenience the late comers with a later or future appointment rather than punishing all the patients who had successfully arrived at the correct time for their appointments."
Michael G, 29th April 2021


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