"I wish to convey my thanks for the help, empathy, patience and overall kindness displayed by your Office Manager recently.
Being a pensioner I am not very efficient when using a computer, and had great difficulty arranging on- line services which had been changed recently. A simple call to the surgery resulted in the office manager contacting me.
Having listened to my problems she showed the utmost patience and understanding for a long time whilst my fumbling fingers laboriously typed in the necessary detail.
I appreciate that she probably had a thousand other more important jobs to attend to, but she stuck with the task in hand and dealt with each problem as it arose.
I can only reiterate that Smethwick Medical Practice has every right to be extremely proud of their office manager."
–Ron C, 19th February 2019
Being a pensioner I am not very efficient when using a computer, and had great difficulty arranging on- line services which had been changed recently. A simple call to the surgery resulted in the office manager contacting me.
Having listened to my problems she showed the utmost patience and understanding for a long time whilst my fumbling fingers laboriously typed in the necessary detail.
I appreciate that she probably had a thousand other more important jobs to attend to, but she stuck with the task in hand and dealt with each problem as it arose.
I can only reiterate that Smethwick Medical Practice has every right to be extremely proud of their office manager."
–Ron C, 19th February 2019
ABOUT LOCAL GP - THE SMETHWICK MEDICAL CENTRE
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