The Up Hatherley Surgery

Glebe Farm Court Road, Up Hatherley, Cheltenham, Gloucestershire, GL51 3EB


Average review score of 4 from 7 customer reviews

"The surgery has been Operating on reduced hours since July 2018 due to a lack of trained receptionists, it’s way too long for suck a busy practice.
Today’s visit was to collect a repeat prescription, I tried yesterday twice but the queue both times was over 3 people who looked like they’d been waiting a while. My prescription had been issued but was no where to be found, by this time there was a large queue behind me so I said I’d pop to the supermarket next door and come back in 15 mins. They then told me that it had been issued at the Portland practice but still couldn’t be found!! There was never a suggestion of what could be done, I finally suggested I came back tomorrow to collect a new prescription. Luckily I haven’t completely ran out of tablets!!"
Anonymous, 7th February 2019


ABOUT LOCAL GP - THE UP HATHERLEY SURGERY

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