Unity Health

Kimberlow Hill Surgery, Kimberlow Rise, York, North Yorkshire, YO10 5LA


Average review score of 1.9 from 25 customer reviews

"Upon attempting to get a repeat prescription from Unity, I was told I would be given 14 days' worth to keep me going till an appointment and that I would be phoned to arrange the appointment. Upon hearing nothing, 13 days later, I emailed asking about the state of things to which the reply was that the earliest I can book on is the lot of appointments starting 21st, several days after my prescription ends, and I imagine the appointment will not be on the 21st but a later date.

As this is for anxiety, it will have a serious effect on my academic studies, ability to interact with others/leave the house and general everyday life.

After the prescription review etc is sorted I will most likely look into changing surgery, especially as I frequently hear complaints from other students about waiting times, being unable to get through by phone and that the surgery generally isn't up to scratch."
Anonymous, 18th February 2019


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