"Hello
Tried to help an elderly immobile member of my family - to register with this GP surgery.
My aunts live two minutes walk away and it is her closest Gp
Was told she was not in their catchment area ..... so she has to register with one FURTHER AWAY ....totally rubbish for an elderly person who struggles walking
Unless you live in the car park, don't bother trying to register as they have a very strange policy on catchment areas and registering.
I phoned to complain and was told by the 'couldn't care less' receptionist... that they were NOT ALLOWED - which is total nonsense as the NHS leave it up to the surgeries themselves as to which local people they will take on
Maybe the receptionists need educating on their job and offer some duty of care to the vulnerable members of THEIR LOCAL COMMUNITY - check out the NHS policy here from the NHS website :- '''''Since January 5 2015, all GP practices in England have been free to register new patients who live outside their practice boundary area'''''' ...so obviously you just DIDNT WANT TO HELP - educate yourselves as its embarrassing for both of us when I know the rules around your job , better than you do"
–Anonymous, 27th July 2018
Tried to help an elderly immobile member of my family - to register with this GP surgery.
My aunts live two minutes walk away and it is her closest Gp
Was told she was not in their catchment area ..... so she has to register with one FURTHER AWAY ....totally rubbish for an elderly person who struggles walking
Unless you live in the car park, don't bother trying to register as they have a very strange policy on catchment areas and registering.
I phoned to complain and was told by the 'couldn't care less' receptionist... that they were NOT ALLOWED - which is total nonsense as the NHS leave it up to the surgeries themselves as to which local people they will take on
Maybe the receptionists need educating on their job and offer some duty of care to the vulnerable members of THEIR LOCAL COMMUNITY - check out the NHS policy here from the NHS website :- '''''Since January 5 2015, all GP practices in England have been free to register new patients who live outside their practice boundary area'''''' ...so obviously you just DIDNT WANT TO HELP - educate yourselves as its embarrassing for both of us when I know the rules around your job , better than you do"
–Anonymous, 27th July 2018
ABOUT LOCAL GP - WESTCOTES GP SURGERY W2
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