Westcotes Medical Centre

Westcotes Health Centre, Fosse Road South, Leicester, Leicestershire, LE3 0LP


Average review score of 3.6 from 14 customer reviews

"every month i have the same problem to try and get an appointment for my anti-depressant prescription. unfortunately last month as i am considering suicide as an option my prescription has been increased and the Doctor i saw was excellent. however on calling today for an appointment i am told the earliest i can see the Doctor is 30 January (today is the 7th ) and but i can ring on Thursday or Friday to see if i can have any with out an appointment. i will have run out by then which i explained to the receptionist and the circumstances of my last visit being extremely ill with depression she said there was nothing else she could do she had requested them and if the Doctor says no then i will have to keep calling at 8 and 1 to see if any appointments available. may be this receptionist has never felt suicidal and i hope she never does, i did explain that you cannot just stop this medication but she was not interested. i am already anxious about running out of medication and this has not helped at all. i for one do not think that the Doctor will give me this amount with out seeing me. i also explained that my appointments have to be either at night or first thing in the morning because of work taking time off, which i cannot afford to do but was told this was not possible.

very poor patient care, i also work for the NHS and am disgusted with the lack of care shown today.

i await your comments"
Anonymous, 7th January 2019


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