"At a recent appointment, I met with a member of staff who, at one stage, was dictatorial to me and failed to inspire confidence in their ability. this then proceeded to my being given an information sheet which, when researched, gave 'advice' as to a product which has been out of production for a t least five years. While I am sure that the staff are doing their best, my experience has been of people speaking derogatorily to me but not giving accurate and reliable information. So, I wish to state that there is a problem with the attitude and ability of some staff at this surgery ."
–Anonymous, 3rd March 2019
–Anonymous, 3rd March 2019
ABOUT LOCAL GP - WILLOW BANK SURGERY
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