The Symons Medical Centre

25 All Saints Avenue, Maidenhead, Berkshire, SL6 6EL

Average review score of 3.3 from 5 customer reviews

"In general when you are actually in front of a doctor here, they are fine, however, getting an appointment is unbelievable difficult. A few members of reception & back office staff are exceedingly rude & complaints/feedback about this seem to fall on deaf ears.

Most importantly, I have a condition which has been ongoing for almost 11 years, I have no continuity of care, as I am expected/forced to se doctors who don’t know me quite often. I have waited up to 18 weeks on numerous occasions for URGENT referrals to be sent. I have had to chase repeatedly, as have the secretaries of my specialists. I am currently a delivery patient for my medication ...I placed my telephone order last Thursday and they are STILL waiting for some items to be signed off by the doctor. This is a joke as they are fully aware that I will be completely out of pain relief at this point. They couldn’t care less and I am tired of saying nothing about it.

I could go on, but I think this gives an idea of how poorly things are being run.

I’m happy to provide more detail if required.

Lisa, 20th February 2019


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