"When I have call the surgery to put a repeat prescription in for breathing medication it is not until I chase up the prescription that I am told I need a medication review and that they have stopped my medication until this is done no letter, no call nothing prior to inform me that this needs doing no information at all. When I ask for a review appointment you are then told there are none for 2 weeks ? So no breathing medication for 2 weeks and no one is able to give you any information as to why ? when ? or who ? makes the decision to revoke COPD medication. So off to Hospital it is then.. great. Anyone moving to this area I would advise you to look at the other surgery's around there are many and we will be moving to a different sugary too."
–Janet, 23rd February 2018