"I've been with this surgery including my whole family for over 30 years. But for the last 5 years it has gone down hill. Can't get an through on the phone, can't get any appointments unless you ring at either 8.30am or 2.30pm and even then you don't get through as the other 4000 patients are calling at the same time.
There is absolutely no communication to you even if you have letter sent from the hospital. Been taking medication on repeat for 6 months b4 I had to ask why have I not got a follow up appointment at the hospital only to be told by the hospital that they had told my doctor by letter in October to stop the medication so why was I not informed and why was the pharmacy still able to send repeat prescriptions? Is must have cost the NHS something and I don't think this is just with me."
–Anonymous, 30th April 2018
There is absolutely no communication to you even if you have letter sent from the hospital. Been taking medication on repeat for 6 months b4 I had to ask why have I not got a follow up appointment at the hospital only to be told by the hospital that they had told my doctor by letter in October to stop the medication so why was I not informed and why was the pharmacy still able to send repeat prescriptions? Is must have cost the NHS something and I don't think this is just with me."
–Anonymous, 30th April 2018
ABOUT LOCAL GP - BURGHLEY ROAD SURGERY
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