Dr Wilson & Partners

Westward Ho, Grimsby, South Humberside, DN34 5DX


Average review score of 2.2 from 22 customer reviews

"I have to agree with the majority of the comments on here. While the GPs & medical staff are mostly brilliant, getting to see them is a tortuous and off putting process. so much so that I put off trying to make an appointment as it is just too tiring and frustrating. You can only ring for the same day, you cannot book in advance unless a GP signs something to give you permission, ring from 8am, on hold 40 minutes when I'm supposed to be working, but I have no potion but to hang on the phone. Then I'm asked to describe my reasons for wanting to see a GP to the receptionist, regardless of the fact I'm in an open plan office and it could be very personal and private. And when you get an appointment - because you can't plan and take what you can get - you have to just walk out of work, which obviously is not conducive to good relations with the boss. I've tried the online system but there are never any sessions available to book. Surely there must be a better way? Surely the receptionist must dreads the 8'o'clock morning rush? NHS encourage to speak to our GPs if we have any health concerns, as a patient with ongoing mental health issues, it is ironic that I get so stressed trying to make an appointment that fits in with my working life. Sorry to remain anonymous, however I fear reprisal."
Anonymous, 20th February 2019


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