"Having fairly recently transferred from another surgery (not my fault/choice) i was quite concerned about the treatment i would receive. As with all things like this you need to find out who you can relate to the best to discuss your needs. It took me my third attempt but everything was good from there. I have had to change to another doctor as mine left the practice but the reception team were fantastic in recommending who to see next regarding my illness. I cannot thank them enough as it was a very stressful time for me and they made it as easy as possible. I have always managed to speak to reception on the phone but do appreciate that it's difficult to get an appointment when you want one. That is something i feel cannot be helped as they have such a large number of patients and although thankfully i have not needed to i am sure they would be helpful if a situation arose. I fing the online booking system most helpful for appointments as i can plan in advance and always find a date close to what i would like. In all i am very happy with the service i receive."
–Caz, 29th June 2018
–Caz, 29th June 2018
ABOUT LOCAL GP - FITZALAN MEDICAL GROUP
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