"Friday 10/8/18 - i have just spent 12 minutes and 22 seconds of my 20 minute lunch break trying to get through to book a routine HCA appointment for my husband I was in queue position 7 for the entire time what an ordeal I ended up having to put the phone down so I could actually have a lunch no wonder patients donât follow up on blood tests itâs not worth the hassle to be honest I think a better system is needed or more people answering the phones."
–Diane H, 10th August 2018
–Diane H, 10th August 2018
ABOUT LOCAL GP - THE FAIRFIELDS PRACTICE
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