"Continuity? This place wouldnât know the meaning of the word! Waiting times in this place are outrageous I could get to Wales and back faster then the waiting times here this is wrong. As if being poorly sat in a room full of other sock people isnât bad enough yoh end up waiting sometimes over 2 hours to see a gp employed here then when you finally get in to see said gp a ten min consultation winds up lasting 45 mins! Iâll take my sleeping bag next time. Staff come and go just as you get used to staff members bam they are gone Iâve seen some fantastic reception staff over the past few months disappear to be replaced with new staff that donât seem to care have no compassion for us as patients and donât really seem to know their job! Place is on a downwards spiral I think itâs goibg to take some work to get this back."
–John, 9th February 2019
–John, 9th February 2019
ABOUT LOCAL GP - THE KINGSWAY PRACTICE
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