"An urgent referral I needed for an ongoing painful knee problem, was forgotten by my doctor. After waiting 13 weeks to hear about an appointment with the consultant, I contacted his secretary direct, who informed me they hadn't received it!
I had been very patient, well aware the NHS is experiencing problems but I wouldn't have discovered the referral hadn't been made had I not chased it up. Now I'm back to the bottom of the queue, still in pain, and hardly an apology from the surgery.
This is appalling treatment."
–Anonymous, 19th June 2018
I had been very patient, well aware the NHS is experiencing problems but I wouldn't have discovered the referral hadn't been made had I not chased it up. Now I'm back to the bottom of the queue, still in pain, and hardly an apology from the surgery.
This is appalling treatment."
–Anonymous, 19th June 2018
ABOUT LOCAL GP - TRESCOBEAS SURGERY
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