White Medical Group

Meadowfield, Ponteland, Newcastle Upon Tyne, Tyne And Wear, NE20 9SD


Average review score of 3.5 from 8 customer reviews

"Having been registered with this practice for more than 25 years, I am very disappointed regarding the way this practice has deteriorated recently. In the past year I have been unable to get appointments for time sensitive treatments when I need them and my appointment has been forgotten about, despite having had it booked for months due to previous problems getting appointments. All of this because it is deemed reasonable to allow both practice nurses to have annual leave AT THE SAME TIME. I have worked in the health service for more than 15 years and have never encountered another service which would allow less than a basic level of staffing to occur. It is very poor practice. I would also advise people to not bother trying to talk to the practice manager regarding issues - he is belligerent and expects you to talk about your concerns in a full waiting room. Very disappointment."
Anonymous, 24th January 2019


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