"Phoned for nurse appointment in advance of arrival. Told I would have to call in and register first. Explained that I only arrived afternoon before appointment was needed and that may be too late to get an appointment. Told they would fit me in somehow. In over 10 years with open leg ulcers I have needed dressings changed at least 5 times per year when away from home and only once previously been asked to register first. On that occasion an appointment was found but this time I was offered one appointment at a time I would be unable to attend and no alternative. Attitude of receptionist both on the phone and at the counter was very much âtake it or leave itâ.
Called in at Minor Injuries Unit at neighbouring Rutland Memorial Hospital but they had no nurse in attendance. Phoned Empingham Medical Centre (equidistance from where I was staying) but they had no appointment available. Travelled home and attended pre-arranged nurse appointment 4 days later (interval included weekend), well beyond the time interval recommended and practised by my nurse."
–Mary, 12th September 2018
Called in at Minor Injuries Unit at neighbouring Rutland Memorial Hospital but they had no nurse in attendance. Phoned Empingham Medical Centre (equidistance from where I was staying) but they had no appointment available. Travelled home and attended pre-arranged nurse appointment 4 days later (interval included weekend), well beyond the time interval recommended and practised by my nurse."
–Mary, 12th September 2018
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