"I was very excited to go to my new GP a few weeks ago for the first time, having read the reviews online about how good KCPCC was, i had high expectations.
The facilities are modern and very clean and i was very impressed when i first walked in.
Unfortunately the Doctor was extremely, impatient and gave me false information. The Dr looked at me like pure dirt the minute i walked in and the Drâs tone of voice was rude from the start. The dr didnât even say greet me as i walked in.
I said to the Dr i had 2 things to ask about and the response i got was âi have only have 10 minutes so hurry upâ. I nearly walked out after the reply and how it was said to me i was so disgusted. I understand that you only have 10 minute slots and that that may have time to only help with the main issue but to be spoken to in that manner by a Doctor was shocking - they had zero patient and care skills. I ended up having to gett private healthcare for what i needed afterwards and was of course treated extremely well by the doctor at that facility.
I have lived in multiple countries and had healthcare provided by multiple doctors and nurses and the Doctor that saw me at KCPCC was by far the rudest i have ever come across.
The only thing i can say was the Reception team was fantastic and very polite."
–James T, 18th January 2019
The facilities are modern and very clean and i was very impressed when i first walked in.
Unfortunately the Doctor was extremely, impatient and gave me false information. The Dr looked at me like pure dirt the minute i walked in and the Drâs tone of voice was rude from the start. The dr didnât even say greet me as i walked in.
I said to the Dr i had 2 things to ask about and the response i got was âi have only have 10 minutes so hurry upâ. I nearly walked out after the reply and how it was said to me i was so disgusted. I understand that you only have 10 minute slots and that that may have time to only help with the main issue but to be spoken to in that manner by a Doctor was shocking - they had zero patient and care skills. I ended up having to gett private healthcare for what i needed afterwards and was of course treated extremely well by the doctor at that facility.
I have lived in multiple countries and had healthcare provided by multiple doctors and nurses and the Doctor that saw me at KCPCC was by far the rudest i have ever come across.
The only thing i can say was the Reception team was fantastic and very polite."
–James T, 18th January 2019
ABOUT LOCAL GP - KIRKBY COMMUNITY PRIMARY CARE CENTRE
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