"I have recently had bad experiences with the receptionist that works in the afternoon both over the phone and in person, she does not listen and comes across as very abrupt and rude. I have had to repeat myself a number of times when speaking to her and have witnessed her shouting at other patients and hanging up on them when they are on the phone. I have never had an issue with any of the morning staff they are always pleasant and helpful, there seems to be an issue with unhelpful afternoon staff perhaps this why the phones are extremely busy in the mornings and not so much in the afternoons."
–Anonymous, 9th January 2019
–Anonymous, 9th January 2019
ABOUT LOCAL GP - HILLY FIELDS MEDICAL CENTRE
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