"I have tried to speak to practice manger regarding my concerns and have been advised a âpatient friendâ would call me back, 3 weeks later and still no call so have decided to write review.
I honestly do not know how this GP surgery is allowed to stay open as It is IMPOSSIBLE to get even get a call back never mind see a actual DR. I could go on & on & on about bad experiences I have had but it all boils down to the fact I think you have far too many patients and not enough DRs.
Call at 8am - no appointments , go to walk in is all you are ever told. This is why walk ins are so busy due to poor service from practices like this.
Please start listening to your patients!!we just want to be seen instead of jumping through 1000 hoops to see our GP. I donât feel you are providing the basic services to your patients at all."
–Anonymous, 30th January 2019
I honestly do not know how this GP surgery is allowed to stay open as It is IMPOSSIBLE to get even get a call back never mind see a actual DR. I could go on & on & on about bad experiences I have had but it all boils down to the fact I think you have far too many patients and not enough DRs.
Call at 8am - no appointments , go to walk in is all you are ever told. This is why walk ins are so busy due to poor service from practices like this.
Please start listening to your patients!!we just want to be seen instead of jumping through 1000 hoops to see our GP. I donât feel you are providing the basic services to your patients at all."
–Anonymous, 30th January 2019
ABOUT LOCAL GP - BEACON RAILWAY ROAD PRACTICE
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