"There is far too much background noise during telephone call which as a disabled elderly person I had difficulty hearing the doctor and found it very confusing to understand their questions. I mentioned this to the doctor and I found his reply dismissive saying its a busy call centre. You need to make these rooms less echoing and use either sound proofing booths or use noise cancelling phone handsets."
–Allan N, 4th December 2024
–Allan N, 4th December 2024
ABOUT LOCAL GP - PPCA IN HOURS CLINICAL ASSESSMENT SERVICE -IHCAS
Portsmouth Primary Care Alliance Ltd (PPCA), A GP alliance made up of practices in the NHS Portsmouth CCG area.PPCA is made up of a group of GP practices working together in and around the city. All practices are independent contractors, but aim to work collaboratively to improve healthcare for all patients living within our catchment area. Our aim is to support primary care with the the delivery of high quality services to our local community.High quality primary care with general practice at the centre of effective, meaningful health systems, looking to work collaboratively to improve patient care and local service provision by supporting the work of primary and community care