"Referring patients without giving paperwork, booking eRS appointments without checking if patient is available. And even telling patients that they don't give out passwords.
Clearly staff need retraining on how to use the referral system and a patient's rights within the NHS.
Complaint forwarded to CCG"
–Anonymous, 11th February 2019
Clearly staff need retraining on how to use the referral system and a patient's rights within the NHS.
Complaint forwarded to CCG"
–Anonymous, 11th February 2019
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