"I had a GP appointment late last year and came out and cried my eyes out as I felt the person in question found me humorous rather than taking me seriously. Maybe they were having a bad day, as my appointments in the past have always been fine but that has been enough to put me off as I absolutely should not have been made to feel like this and neither should anyone else. Thereâs one receptionist who is absolutely lovely and always goes the extra mile. Some of the others, I feel, couldnât give you the time of day. I didnât like being asked by the receptionist what my appointment was for when Iâd said there was no rush for it......
It wasnât like it was an emergency so in my opinion was none of their business! Appointments are often running late. I do like the fact that gps will make phone calls to patients. I would find it difficult to complain for fear of getting a bad name within the practice and therefore finding it awkward to return."
–Anonymous, 29th January 2019
It wasnât like it was an emergency so in my opinion was none of their business! Appointments are often running late. I do like the fact that gps will make phone calls to patients. I would find it difficult to complain for fear of getting a bad name within the practice and therefore finding it awkward to return."
–Anonymous, 29th January 2019
ABOUT LOCAL GP - DONNINGTON MEDICAL PARTNERSHIP
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