"I have had some health issues recently and had to call the surgery numerous time and found that the lack of help and empathy by some receptionist is really disappointing fortunately they are not all bad but once again today I rung around lunch time to express concern about my repeat prescription not yet delivered at Boots in Reigate and felt anxious as I was running out by Wednesday the lady told me ( thereâs still 3 days) in a very sharp short tone itâs not what I was expecting I sent my prescription last Tuesday first thing!! Sadly itâs not the first time my enquiries have been less than warm especially when you wait on the telephone for long periods of time"
–Marie M, 29th May 2021
–Marie M, 29th May 2021
ABOUT LOCAL GP - THE WALL HOUSE SURGERY
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