"Within a few hours mom went from being normal to seeing things that weren't there and ringing family saying people were banging on the front door and trying to get in. The surgery were contacted at 16:50 advising of the problem and they advised to bring in a water sample and the nurse would wait and test it. Water sample was tested and results proved negative so we were advised to bring mom into the surgery and one of the doctors would work late to see her. Mom was seen and antibiotics for an infection were prescribed and the first dose given by 18:10.
The family would just like to say THANK YOU for the first class service mom received. A confused elderly lady who lives alone is now on the mend and Rushall sorted it all in under 90 mins. Without this support we would have had to call on strained hospital resources. A particular mention for the member of staff on reception who was absolutely fantastic in understanding moms situation and making everything happen. So grateful."
–Anonymous, 1st August 2018
The family would just like to say THANK YOU for the first class service mom received. A confused elderly lady who lives alone is now on the mend and Rushall sorted it all in under 90 mins. Without this support we would have had to call on strained hospital resources. A particular mention for the member of staff on reception who was absolutely fantastic in understanding moms situation and making everything happen. So grateful."
–Anonymous, 1st August 2018
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