Jubilee Health Centre

1 Upper Russell Street, Wednesbury, West Midlands, WS10 7AR


Average review score of 3.3 from 5 customer reviews

"I received a text in January from the doctors surgery about my birthday review which is March. The end of January i ordered my repeat prescription and went to collect it from the pharmacy on the Saturday to be told that my prescription was stopped till the review. I had no tablets. Which are high blood pressure tablets, i rang the doctors on the Monday and told the receptionist that i been without tablets for 2 days. I was told to collect prescription from the surgery that day, when i got there i was given the prescription and blood test papers i asked there and then if i could book app to see GP, i got the receptionist shaking her head and telling me no got none till after the 19th Feb explained that i needed to see him all i got was her shaking her head i left went to collect my tablets to find that they had sent one prescription found that morning so i ended up with 2, I rang the surgery on the 28th Feb to book app with GP was told by receptionist that she had none till after the 21st March then i was told to ring at 8 am or 4 pm to get one so on the 1st of March i rang at 3.58 pm i was then again told that there was no app i explained that i needed to see him about my leg but was told no i said i will come to sit and wait i was told that it wouldn't make any difference i still wouldn't get to see him i was offered another app at Crankhill lane Saturday morning i told her i wanted to see my own GP. I have now been in contact with the CQC."
Sharon, 1st March 2019


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